Privacy Policy

U Shine Batik respects your privacy. We collect only the information needed to process orders, deliver items, and provide customer support.

• Contact details: name, phone number, email.
• Delivery details: address, city, district, postal code.
• Order data: products purchased, order history, totals.
• Account details: login info (passwords should be stored securely by the system).
• Device data: basic usage info (if analytics is enabled).

• To create and manage your orders.
• To deliver products and provide delivery updates.
• To respond to inquiries, returns, and support requests.
• To improve website performance and customer experience (if analytics is used).
• To prevent fraud and protect our platform.

Cookies help the website function properly (e.g., keeping you logged in, saving cart items). If used, we may also use cookies for analytics to improve the site.

• Essential cookies: required for website features.
• Analytics cookies: used to understand usage (optional).

Payments may be processed through third-party providers (Card / Koko / Mintpay / Payzy). We do not store full card details on our servers (depending on the payment gateway setup).

• We may share necessary details with courier/delivery partners to deliver your order.
• We may share payment-related information with payment providers to complete transactions.
• We do not sell your personal information to third parties.

We retain information only as long as needed for orders, legal obligations, and customer support. When no longer required, data is securely deleted or anonymized.

• You can request access to your personal data.
• You can request correction of inaccurate information.
• You can request deletion (where legally allowed).
• You can opt out of marketing messages (if applicable).

We use reasonable security measures to protect your data. However, no online system is 100% secure. Always keep your login credentials private.

If you have questions about this Privacy Policy, please contact us.